Car Service and Maintenance

• Scheduled Car Servicing
• Non-Scheduled Car Servicing
• Collection and Delivery
• Diagnostics

SCHEDULED CAR SERVICING

We carry out scheduled services on all makes of German cars using only manufacturers' parts and recommended lubricants. As the makes and models of these vehicles vary and the various servicing requirements differ generally at different mileages, it is not possible to quote accurate prices without knowing the details of the individual vehicle.

Please telephone us on 0208 871 0922 or complete our Contact Form.

A number of German cars use cam belts rather than timing chains to drive their camshafts and these should be replaced at various intervals (click here for further details). If a cam belt breaks, it usually causes extensive engine damage which can be time consuming and costly to repair. If you are not sure when the last belt change was carried out on your vehicle please ask for advice.

NON-SCHEDULED CAR SERVICING

Although most owners stay with the manufacturers' maintenance programs, depending on the type of use that your car gets, it can be worth thinking about an oil and filter change in-between services. We also carry out pre-holiday checks and we offer a test and report service at reasonable rates before you make that decision to purchase a newer vehicle.

We recommend you have your car checked in readiness for winter. Please see our Money Saving Tips Tab for “DIY” suggestions and details of our winter check up and prices.

If your car is still under warranty we confirm this will be unaffected if you use our services as an independent garage. The Office of Fair Trading directed back in 2004 that servicing ties be removed from all new car warranties. An OFT information sheet is available for perusal in our Reception.

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COLLECTION AND DELIVERY

We will collect and deliver any car that is booked in for a scheduled service from almost anywhere in the London and Surrey postal area's. This service is complimentary and totally free of charge so long as the vehicle is drivable and legal to use on the road. All of our drivers are experienced and fully comprehensively insured to drive any vehicle in our care.

Please contact us for further details.

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DIAGNOSTICS

Most manufacturers from 1996 onwards started to introduce OBD - on-board diagnostics, a computer-based tool built into your vehicle's electrical systems which monitors the performance of some of the engine's major components, including individual emission controls.

The system is designed to provide owners with an early warning of malfunctions by way of a dashboard "Check Engine" light (also known as an Engine Management Light).

Should the Engine Check Light illuminate when the car is being driven, then the system should be checked out as soon as possible. The technician will connect the diagnostic tool to your vehicle's computer (usually through a connector under the dashboard) and download information that can pinpoint the problem.

The technician can then repair the vehicle based on manufacturer recommendations. OBD actually helps technicians do their job more quickly and reliably, helping you avoid unnecessary repairs and trips back to the workshop.

Today's vehicles are highly sophisticated and efficient. OBD helps to ensure these vehicles are running in top shape, but you still need to maintain your vehicle according to the manufacturer's recommended schedule. Keep up with routine maintenance and keep an eye out for your Check Engine light. An early diagnosis can save you time and money as sorting a problem in its early stages can save having to replace expensive components such as burnt-out catalytic converters.

When your car is booked in for a major service our technician will carry out an on-board diagnostic check and we will report any early warnings and provide a copy of the print out. Any problems requiring repair which fall outside of the normal service will be reported to you for authorisation.

If your car has not been serviced for some time we suggest an OBD check is carried out at that time. Please ask our reception staff for further information on this.

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